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Ordering from Cuff-Cuff
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As standard practice, we send out orders by first class post or airmail, free of charge. We would strongly recommend ordering items, particularly those intended to be presents, not later than a week before the date on which they're needed.
Whether or not you use the enhanced delivery service, please check to see what Current Despatch Times are. We do normally despatch items within 48 hours of an order being received, if it's during the working week, but at busy times or during main holiday periods this can be impossible.
If you're willing to pay a standard extra charge of £4.50, we can offer three options for an enhanced delivery service. They are:
UK only - Special Delivery by 1pm on the day following despatch (this is not the same thing as next day delivery - see Current Despatch Times).
Western Europe, USA and New Zealand - AirSure, which provides priority handling and tracking of orders.
Rest of the World (with very few exceptions) - International Signed For, which provides security of delivery.
None of these options can absolutely guarantee swift and safe delivery, and you will need to ensure that someone can sign for the order (perhaps by asking for it to be delivered to your work rather than home address). In the event that your order arrives too late, has been damaged, or doesn't arrive at all, please let us know by e-mail (at cuffcufflink@aol.com) within ten days at the latest and we will replace the items and/or refund your costs, as appropriate. |
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